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GAME ZONE

Game Zone

The best gamer
playing faster than a comet
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    FAQ

    Frequently Asked Questions

    What is GAME ZONE?

    GAME ZONE is a one-stop portal available only for Sprint’s subscribers to enjoy playing unlimited HTML 5 games. There will be continuous updates on a monthly basis where at least 10 new games will be added.

    How do I access the games?

    You need to subscribe to the service for $5/month before you are able to access the portal to play the unlimited games. To subscribe, click the Subscribe Button that is available on the homepage or through Sprint Spot. You need to ensure that your Wi-Fi connection is off and only Mobile Data is used to subscribe to GAME ZONE.

    Can I play the games with WiFi?

    Yes, all the available games on the portal can only be played by using Wi-Fi. You will be required to login with your phone number for your first time and insert the 5 digit number will be sent via SMS.

    Who is Eligible for free subscription?

    First-time subscribers will enjoy a week (7 days) of free subscription. After 7 (seven) days, you will be billed for $5/month.

    On which devices can I play these games?

    The games can be played on most smartphones and are compatible with iPhone version 3.0+ and Android version 2.0+. The games can be played on a PC only when Wi-Fi is enabled. You can log in with your phone number and insert the 5 digit number that will be sent to your phone via SMS.

    How many games can I play?

    You may play as many games as there are available on the portal. Come back often and play new, fun, and exciting games that we are constantly adding to the portal.

    Is the data usage charged?

    Yes, data will be charged based on the usage when you access to the portal and play games by using your mobile data.

    What are the sizes for each game?

    The sizes for each game vary from 2MB to 10MB.

    How do I cancel the subscription?

    To unsubscribe from the Service, you need to click the Unsubscribe Button. The button is available in the slider menu on the left-hand side of the Homepage. Alternatively, you can enter keyword STOP in the body of the text, and send it to 45743. Once you have successfully unsubscribed from GAME ZONE, you will receive a text message from 45743 confirming your cancellation. Take note that once you have been unsubscribed, you will not be able to play games on the portal. You will no longer be billed the $5/month once you have been unsubscribed.
    Note: You will not receive a refund if you unsubscribe from the service prior to seven (7) days.

    Where can I submit any inquiries/feedback that I may have?

    Please contact us at: support@playgame.zone for any inquires / feedback.
    Or call us at : 1 567 244 0171.